Contact Us
Showroom
Hours of operation: Sunday-Thursday 09:00 – 17:30, Friday – closed
Free parking for Waxman customers (please tell the guard at the entrance to the parking lot that you are Waxman’s customer)
Accessibility: Accessible parking, wheelchair access, entry with guide dog, accessibility support for the visually impaired, accessibility for the blind.
28 Lechi Street, Bnei Brak, Israel
03-6161601
[email protected]
LOGISTICS CENTER
Dear customers,
On Sunday 24/11/24 the showroom and the operations offices will be closed due to a company event, we apologize for that. We will return to full activity starting on Monday 25/11/24 starting at 10 am. Thanks for understanding
Regards, Waxman team
Dear customers,
Our customer service will be happy to be at your disposal during the operating hours: 09:00-15:00.
To open a service call, please choose one of the following options:
To inquire about delivery dates and to contact customer service, you can contact via WhatsApp at 052-3188233. Please write a text message detailing the request, if you have your order number, please state it. If the reference is about service, please attach a photo/video of the faulty product and a description of the fault.
You can open a service call on our website (via the desktop computer) at: https://shop.waxman.co.il/customer-support/. Please attach a photo/video of the faulty product and a description of the fault.
You can also contact customer service via the email [email protected]
